Full Tables.
Zero Missed
Reservations.
Flogen handles every reservation request on WhatsApp automatically. Confirming bookings, sending reminders, and managing special requests, so your team can focus on the guest experience.
Trusted by Restaurants & Cafes Across Malaysia to Fill Tables and Delight Guests
Confirm Every Table
Before They Book Elsewhere
Hungry customers don't wait. Flogen replies to every reservation request instantly — before they move on to the next restaurant.
- Answer table availability, operating hours, menu questions, and special occasion requests instantly on WhatsApp, even late at night, so no booking opportunity ever slips through.
- Automatically send reservation reminders the day before to reduce no-shows and follow up with guests who enquired but never confirmed their table.
Syncs With the Tools
You Already Use
No new systems to learn as Flogen plugs into your existing reservation and operations tools in minutes.
- Log every reservation to Google Sheets automatically, push bookings to your team's calendar, and keep a full record of every guest request. No manual data entry, no missed notes.
- Connect with n8n, Zapier, Google Calendar, and more. Build your reservation workflow once and let Flogen run it automatically every service, every day.
Built for How
F&B Businesses Run
Whether you run one cafe or a chain of restaurants, Flogen handles the guest communication so your team can focus on delivering a great experience.
- Handle walk-ins, reservations, private dining, anniversaries, and large group bookings all in one place. Flogen qualifies each request and routes it to the right team or outlet automatically.
- When a guest has a complex request. dietary restrictions, event setup, or a large party. Flogen flags it and passes the conversation to your floor manager seamlessly, with full context already captured.
See Flogen Confirm a Real Table Booking
Watch the AI handle a reservation request instantly — confirming the table, noting a special occasion, and syncing the booking straight into your CRM. No staff needed.
| Name | Details | Time | Status |
|---|---|---|---|
| Sarah Lim | Window Seat • 2 Pax | Today @ 7:00 PM | Seated |
| Ahmad Razak | Birthday • 8 Pax | Today @ 8:30 PM | Reserved |
| David | Table for 4 • Anniversary | Tomorrow @ 7:00 PM | Confirmed |
Stop Losing Guests
to Unanswered DMs
and No-Shows.
Instant Reservation Replies
Guests expect immediate responses when they want to book a table. Flogen replies instantly on WhatsApp — 24/7 — confirming availability, handling special occasion requests, and answering menu questions automatically, even when your front-of-house team is in the middle of service.
Automated Booking Reminders
Reduce no-shows and last-minute cancellations by sending automated WhatsApp reminders the day before every reservation. Guests appreciate the timely nudge, your tables stay full, and your team walks into every service with a clear, confirmed guest list.
Guest Re-engagement Campaigns
Automatically reach out to guests who enquired but never booked, or regulars who haven't visited in a while. Send personalised WhatsApp messages at the right moment — with a special offer, a new menu highlight, or a simple check-in — and bring them back through the door.
What Restaurant & Cafe Owners Are Saying
F&B businesses across Malaysia are using Flogen to fill tables faster, cut no-shows, and keep guests coming back.
"Usually weekend no-shows were killing our revenue. We used to lose about 20% of our bookings just because people forgot or changed their minds. After we set up Flogen's automated day-before reminders, our no-show rate dropped to under 5%. Guests get a friendly nudge on WhatsApp, they confirm, and my front-of-house team actually knows who's walking through the door on a busy Saturday night."
Got questions?
We've got answers.
Everything you need to know about Flogen AI and how it works for your business.
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