Full Books.
Zero Missed
Consultations.
Flogen handles every appointment request on WhatsApp automatically qualifying skin concerns, booking slots and sending treatment reminders so your specialists can focus on the patient.
Trusted by Medical & Aesthetic Clinics Across Malaysia to Automate Care
Reply to Every Client
Before They Book Another Clinic
Clients decide within minutes. Flogen makes sure your clinic answers first — capturing the booking before interest fades.
- Answer treatment questions, pricing, available slots, and skin concern consultations instantly on WhatsApp — even at midnight — so no enquiry ever goes cold before you can respond.
- Automatically follow up with clients who enquired but never booked — re-engage them with a personalised message at the right moment to bring them back to your clinic.
Connects to the Tools
You Already Use
No need to overhaul how you operate — Flogen fits into your existing clinic systems in minutes.
- Sync client records and appointment schedules with Google Sheets, push bookings to your calendar automatically, and log every skin concern and treatment enquiry, all without manual data entry.
- Connect with n8n, Zapier, Google Calendar, and more. Configure your client communication workflows once and let Flogen handle every enquiry, reminder and follow-up from there.
Built for How
Clinics Actually Run
Whether you run one treatment room or a chain of outlets, Flogen handles the enquiry load so your therapists can focus on clients.
- Handle facials, laser treatments, slimming packages, IV drips and anti-aging services all in one place. Flogen qualifies each client enquiry and routes it to the right treatment or therapist automatically.
- When a client needs a deeper conversation about skin conditions, treatment contraindications or personalised plans. Flogen hands it over to your team seamlessly, with the client's full context already captured.
See Flogen Book a Real Clinic Appointment
Watch the AI handle a client's skin concern enquiry on WhatsApp — recommending the right treatment, securing the booking and syncing it straight into your CRM. No receptionist needed.
| Client | Skin Concern | Appointment | Status |
|---|---|---|---|
| Aisha Rahman | Acne Scarring | Today @ 4:00 PM | Attended |
| Mei Ling | Anti-Aging | - | Follow Up |
| Chloe Tan | Acne & Dark Spots | Sat @ 11:00 AM | Confirmed |
Stop Losing Clients
to Slow Replies
and Missed Bookings.
Instant Client Responses
Clients expect fast answers when enquiring about treatments. Flogen replies instantly on WhatsApp — 24/7 — answering treatment questions, pricing, available slots and skin concern consultations automatically.
Automated Appointment Reminders
Reduce no-shows and last-minute cancellations with automated appointment reminders sent directly to clients via WhatsApp. Send pre-treatment prep instructions, parking details and aftercare reminders.
Client Re-engagement Campaigns
Automatically follow up with clients who have not returned for their next session or went quiet after an enquiry. Send personalised WhatsApp messages with treatment recommendations, seasonal promotions, or a simple check-in.
What Aesthetic Clinic Owners Are Saying
Aesthetic clinics across Malaysia are using Flogen to fill appointment slots faster, reduce admin workload, and keep clients coming back, here is what they have to say.
Clients were asking the exact same questions all day long such like what lasers do you do, how much is the facial, what times are available this weekend. Flogen answers all of it instantly on WhatsApp now. My reception team can finally focus on the clients actually in the clinic instead of staring at their screens.
I was genuinely worried an AI would feel too cold, especially in the beauty industry where trust is everything. But the replies are actually really warm and professional. One client even commented on how fast and helpful our front desk was. She had no idea she was talking to Flogen.
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We've got answers.
Everything you need to know about Flogen AI and how it works for your business.
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